Catalytic Converter Warranty
The Warranty on your New Catalytic Converter is Important to You!
Converter Warehouse provides full warranties on all catalytic converters. This warranty complies with all EPA regulations and statutes.
Following is the specific warranty that pertains to your new catalytic converter. As mandated by the United States EPA this warranty is the same for all new after market catalytic converters and their manufacturers. It is valuable to note that any replacement converter purchased from a car dealer has only a 12 month or 12,000 mile limit on the warranty. This is considerably less than aftermarket cats.
All new catalytic converters sold which meets EPA requirements must be properly labeled and warranted to comply with the Federal Durability and Performance Standards Act. New after market catalytic converters must have a 5 year / 50,000 mile warranty on the converter shell, casing and end pipes and a 25,000 mile warranty on the converter insides or substrate. It must meet all EPA's emission Performance Standards when the vehicle is properly used and maintained.
Used converters are only required to meet the performance requirements at the time of sale; no additional extended warranty is required, given or implied!
Converter Warehouse sells only New Catalytic Converters that comply with all EPA warranty requirements. Converter Warehouse does not or will not sell Used or Rebuilt catalytic converters. We strongly advise against purchasing a Used or Rebuilt catalytic converter. Distributors selling these type converters are not required to extend any warranty whatsoever after the sale and are not subject to any requirements such as testing or certification as set forth by United States EPA guidelines.
A printed factory warranty form is packed with each converter ordered. It is important that this form be completed in its entirety. When completed please mail the pre addressed hard copy to the manufacturer and the copy labeled "Installer" is mailed to:
6823 Fulton St.
Houston, TX 77022
In the event that a warranty claim becomes needed the customer must produce a copy of the original sales invoice from Converter Warehouse and a copy of this Factory Warranty form must be included with the warranty request. This procedure is required to begin a warranty claim.
PROCEDURE FOR PROCESSING CONVERTER WARRANTY CLAIM
Manufacturers now require the following items to
be submitted before any processing of a warranty claim.
1. Original Sales Invoice
2. Copy of Warranty Form that was filled out at time of installation.
3. Printed Detail Diagnostic Report (Not a code reading of PO420 or PO430 but real diagnostics). These readings must be obtained from a scan tool with the scanner set in generic mode. Reading are to contain:
a) Long Term and Short Term Fuel Trim readings for Bank 1 (4cylinder) and Bank 1 and
Bank 2 for (6 & 8 cylinders) Readings are in percentiles + or - . Need readings at Idle and at 2500 RPM.
b) Mass Air Flow Sensor readings (gm/sec) This reading is to be at Idle.
c) Readings of all Oxygen Sensors pre-cat and post-cat. These can be freeze frame images of Oxygen Sensors.
4. Photos of the exterior of converter shell similar to the examples above.